header-logo
Compass

Medical College of Wisconsin Ombuds Resources and Activity Reports

Ombuds Emails: Events and Resources

Would you like to be added to the Ombuds Office email resource distribution list? You can receive email notices of upcoming Ombuds Office events and website resource updates by sending your email address to ombuds@mcw.edu and indicating “Event Notification Request” in the subject line.

Highlighted Resources

Take Five – resource share in 5 minutes or less
In this short animated video, Brené Brown shares important insights about blame.

Read our Ombuds 2512 Blog

Quick Clips 5 Minute Videos: Navigating the Feedback Conversation
Based on the book “Thanks for the Feedback” by Douglas Stone and Sheila Heen.

Ombuds Office Presentations

Do you have a specific presentation request? We are building our presentation library to meet the needs of MCW employees and groups, and we want to know what you’re most interested in learning about. Contact us with your requests and suggestions at ombuds@mcw.edu.

Frequently requested presentations include:

  • Building Group Emotional Intelligence (60 minutes)
  • Ombuds Office Annual Report (20 minutes)
  • Promoting Respectful Communication: Beyond Policy (60 minutes)
  • What Does the Ombuds Office Do? (20 minutes)
  • Thanks for the Feedback (60-90 minutes)
  • Benevolent Sexism (60 minutes)
  • Dignity and Equity in a Hierarchy (60-90 minutes)
  • The Dynamics of the Leader-Follower Relationship (60 minutes)
  • The (Negative) Power of Assumptions (30-45 minutes)
  • Curiosity as a Tool for Complicated Conversations (45 minutes)
  • Insight: Using Self-Awareness to Adapt and Evolve (60 minutes)
  • Disagreement in a Hierarchy: Challenges and Opportunities (45 minutes)
  • Caring Under Stress: Leadership, Compassion, and Hard Decisions (60 minutes)
  • Conflict Resolution for Teams(1-3 hours)
  • Resolving Conflict Through Curiosity (60 minutes)
  • Cultivating a Culture of Collaboration (60 minutes)
  • Magnanimity as Greatness Of Spirit (60 minutes)

Ombuds Activity Reports

all
Read Our Activity Reports

1st Annual Report to Faculty and Staff (PDF)
(November 15, 2011 – December 31, 2012)

2nd Annual Report to Faculty and Staff (PDF)
(January 1, 2013 – December 31, 2013)

3rd Annual Report to Faculty and Staff (PDF)
(January 1, 2014 – December 31, 2014)

4th Annual Report to Faculty and Staff (PDF)
(January 1, 2015 – December 31, 2015)
Addendum - 2015 Data: International Ombudsman Association Reporting Categories (PDF)

5th Annual Report to Faculty and Staff (PDF)
(January 1, 2016 – December 31, 2016)
Addendum - Five-Year Comparison Data: International Ombudsman Association Reporting Categories (PDF)

6th Annual Report to Faculty and Staff (PDF)
(January 1, 2017 – December 31, 2017)

7th Annual Report to Faculty and Staff (PDF)
(January 1, 2018 – December 31, 2018)

8th Annual Report to Faculty and Staff (PDF)
(January 1, 2019 – December 31, 2019)

9th Annual Report to Faculty and Staff (PDF)
(January 1, 2020 – December 31, 2020)

10th Annual Report to Faculty and Staff (PDF)
(January 1, 2021 – December 31, 2021)

2011-2021 Ten Year Report (PDF)
(2011-2021)

11th Annual Report to Faculty and Staff (PDF)
(January 1, 2022 - December 31, 2022)

12th Activity Report to Faculty and Staff (PDF)
(January 1, 2023 – December 31, 2023)

13th Activity Report to Faculty and Staff (PDF)
(January 1, 2024 – December 31, 2024)

Ombuds Office Suggested Readings

all
Resources

Communication

  • Difficult Conversations – Douglas Stone, Bruce Patton, Sheila Heen
  • Humble Inquiry – Edgar Schein
  • BIFF: Quick Responses to High-Conflict People – Bill Eddy

Communication & Conflict Resolution in Science and Medicine

  • Lab Dynamics – Carl & Suzanne Cohen
  • Empathy: From Bench to Bedside – Jean Decety

Conflict and Conflict Resolution

  • Dignity – Donna Hicks, PhD
  • Crucial Conversations – Patterson, Grenny, McMillan, Switzler
  • Crucial Confrontations – Patterson, Grenny, McMillan, Switzler

Self-Reflection

  • Emotional Intelligence – Daniel Goleman
  • Daring Greatly – Brené Brown
  • Thinking, Fast and Slow – Daniel Kahneman

Workplace Issues & Management Skills

  • The Cost of Bad Behavior – Christine Pearson & Christine Porath
  • Thanks for the Feedback – Douglas Stone & Sheila Heen
  • Overcoming the Five Dysfunctions of a Team – Patrick Lencioni
  • The Five Dysfunctions of a Team – Patrick Lencioni
  • Primal Leadership – Daniel Goleman
  • Leading With Dignity – Donna Hicks, PhD
  • The Courageous Follower – Ira Chaleff
  • On Becoming a Leader – Warren Bennis